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The SEA Team


Barrie - Al, Cathy, Jennifer, Jenny, Laura, and Ruby


Bracebridge - Drew and Sue


Collingwood - Tim, Trish and Chelsea


Orillia - Don and Lisa


Friday, February 24, 2012

How Wide is the Gap?

When you are sick, at what point do you seek help from a doctor? If the ailment is mild, you handle it on your own. Only when the pain is great enough do you seek relief. For you to seek medical assistance there must be a significant difference between how you feel, and how you would like to feel. When this is the case, you are willing to accept the doctor’s solution.

It’s the same with selling. In order to sell successfully, there must be a sufficient gap between the prospect’s current situation, and their desired situation. If they don’t see the value in what you are offering, it will be very difficult for you to close the deal. There must be sufficient ‘pain’ for them to be motivated to spend their money. There must also be a clearly demonstrated difference that your solution will cause.

For example, let’s say your business is a commercial cleaning company. If their primary concern is saving time, you must demonstrate how using your service will give them “X” number of extra hours every week to do their productive activity. If their primary concern is how clean premises enhances their image, you need to help them see how all your extras can actually make a noticeable difference in how they are perceived by their visitors.

During your conversations with prospects, focus on how your solution is going to make their life better, or save them time, money, or hassle. Utilize your ‘Sales tool kit’ to paint a word picture that will cause them to envision themselves benefiting from doing business with you. Make sure that you demonstrate a wide enough ‘gap’ between the way things are for them and the way things will be after using your product or service!

Please feel free to contact me, or your BERN consultant; help is only a phone call or email away!

- Al

Friday, February 17, 2012

Communication/Persuasion by Jim Rohn

Better understated than overstated. Let people be surprised that it was more than you promised and easier than you said.

For effective communication, use brevity.

You cannot speak that which you do not know. You cannot share that which you do not feel. You cannot translate that which you do not have. And you cannot give that which you do not possess. To give it and to share it, and for it to be effective, you first need to have it. Good communication starts with good preparation.

The goal of effective communication should be for listeners to say, "Me, too!" versus "So what?"

Learn to express, not impress.

Be brief on the logic and reason portion of your presentation. There are probably about a thousand facts about an automobile, but you don't need them all to make a decision. About a half dozen will do.

Effective communication is 20% what you know and 80% how you feel about what you know.

What is powerful is when what you say is just the tip of the iceberg of what you know.

It's not the matter you cover so much as it is the manner in which you cover it.

Please feel free to contact me, or your BERN consultant; help is only a phone call or email away!

- Al